Policies
Professional services will be provided at all times according to the ethical practices and New York State Law as well as addressing the client's specific needs.
All communication will be responded to in 12-24 hours max.
Sessions will be provided in 60-minute or 90-minute sessions. 120-minute sessions will be available upon request.
Privacy and confidentiality are protected at all times following HIPAA (Health Insurance Portability and Accountability) laws.
A non-refundable 50% deposit or prepayment must be paid to confirm your requested day and time AND a card must be put on file. Balance of service is due at the end of the session. Accepted forms of payment include Credit/Debit cards, Cash App ($hbrllc), and Cheque. If paying with a cheque and funds are unavailable, a $35 NSF fee will be charged. Afterpay is also available.
If you cancel your session in less than 3hrs, the total cost of the service is IMMEDIATELY due.
In order to provide the best client care, the service provider stays current with information and techniques through professional journals, receiving regular massage, taking workshops, and continuing education credits.
Equipment and tools are sanitized, safe, and disinfected between each client.
Clients must complete and be VERY honest in their intake forms and health histories.
Client must be present during their session. This means that the client must not be under any sort of influence (alcohol or drugs)
Sexual harassment (verbal or physical) will NOT be tolerated. If the safety of the service provider is compromised, the session will end immediately, and the TOTAL COST of the service MUST be paid IMMEDIATELY.